Part I. Information Collection
IVAGuide.co.uk only collects personal information through the contact form if you specifically decide to make online contact with IVAGuide.co.uk.
We collect general data that is not personally identifiable information from 'Referrer/Agent Headers' passed by your browser. We collect demographic data in order to measure the effectiveness of our marketing activities. This data is collected and collated by third-party web analytic and tracking software.
In the process of collecting demographic data we employ 'cookies'. A ‘cookie’ is information that a website stores on your computer so that it can remember something about you at a later time. Cookies are commonly used on the Internet and do not harm your system.
The cookies used on the IVA Guide website(s) do not include any information that others could read and understand about you, such as your name or telephone numbers.
We currently use a combination of first party, third party, permanent and temporary cookies in the following ways:
- To collate general management information which is used to plan enhancements to our services and tailor aspects of the site functionality for individual visitors.
- To evaluate the effectiveness of our advertising and promotions on third party websites, we use web analytic and tracking software as an agent for promotion delivery and measurement. The IVA Guide owns the anonymous data that is collected and it is not shared with any other third party.
Part II. Information Usage
Personal information collected through making an online enquiry to IVA Guide will be used for the purpose of making initial contact only. Users who make an online enquiry agree to allow IVA Guide to make a phone call or email contact to progress their enquiry.
Your enquiry will be passed to a partner company for processing.
We offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.
Part III. Access to Information
Users have a right to view all information held about them and/or request that it be destroyed. This right is granted under the Data Protection Act 1998. Such requests should be made in writing at the registered company address.
Part IV. Problem Resolution
If problems arise, users may contact IVA Guide by telephone, fax, post or email. We are committed to resolving disputes within 7 working days.
Part V. Data Storage and Security
The IVA Guide protects user information by employing secure servers, firewalls, SSL encryption (where appropriate) and other technology and procedures used to protect consumer privacy.